The
Red Ribbon Strategy
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Smooth Communicator 2
Review first experiences with 4-Ear Model /learnings
Cultural differences…
Why silence definetly is not golden
„Oiling the Wheel“ / skillful Small Talk
Does & Dont´s / role-play
Introducing yourself and others around you
„Linguistic Softeners“
Softening your message – using personal examples
& typical situations / role-play
I am okay. You are okay.
Understanding different communication styles -
the Transactional Analysis (TA)
Why some folks don´t act okay
Analysing & re-phrasing various dialogues / role-play
own conversations /e-mails exchanges
„Torture Test“ – you are okay, even under fire …
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